Articles
CFO's who understand the risks of business ownership
Give me a CFO who has owned a business before over anyone with a lot of practical experience and a lot of diplomas.
The reason is the Chief Financial Officer who has owned businesses understands the business owners risk because they
too have been there. Not only do they understand the risks and feel the risks, they can identify the risks more easily and
quickly because they have an owners perspective.
Until you felt what it is like to have an unsuccessful sale in retail
or to not be able to fill manufacturing orders because you did not have the right inventory or not having enough cash flow
to make payroll, or the pressure of employees underperforming you don't really understand. These are just a few of the issues
that only business owners worry about and stay up nights thinking about.
Employees and vendors do not worry about
these issues nor do they have the owners perspective of these issues. A CFO who owned a business before not only has
the financial and business acumen to be productive, but also has a mind set that only a business owner has and can perform
like a business partner without owning stock. In short, it gives the business owner another set of business owner eyes and
that is invaluable.
The CFO and Business Forecasting
As I see it Business Forecasting is finding the right number of what if scenarios in order to identify enough possibilities
of what is going to happen. A lot of business owners think that forecasting is like being a soothsayer in that business forecasting
identifies exactly what is going to happen. No one can predict the future and there are too many different things that could
happen to a business that will throw off the most sophisticated of forecasts. As I see it the role of the Chief Financial
Officer in forecasting is to identify the top 7 or so likely scenarios and do a what if analysis on those 7 scenarios.
One of the 7 scenarios should be a best case and a worse case. The proper forecasting tool to use is one that has a Profit
and Loss, a balance sheet, cash flow, inventory plan and sales forecast all in one. These schedules can be broken down by
quarter, month or even by week. Of course it needs to be adaptable to retail, manufacturing, distribution or service depending
on the type of business the CFO is forecasting. The model also needs to identify where the risks and opportunities
are and incorporate the key metrics. The great thing about this model is that as one number changes anywhere in the model
all the numbers adjust. Next Step CFO uses this tool in business forecasting as a part of its CFO Services. It shows
the business owner all of the risks and opportunities associated with any scenario and it allows for more thorough decision
making and a reduction of risk for the business owner.
Getting Rid of Stale Inventory
One area that my retail, manufacturing and distribution clients in my CFO practice need to do better and to understand
better is getting rid of stale inventory as soon as possible. Business owners hate to admit when they make a mistake (i.e.
when they buy or produce something that doesnt sell a dog). We all do it, I used to do it. It is a peril of the game.
DONT TAKE IT PERSONALLY. However, fail forward fast. Which means once you know it will not sell get rid of it, allow yourself
to use the cash from the sale to purchase more productive assets and more productive inventory. You know; the stuff that
really sells. Dont worry about the margin hit!! Take the margin hit, otherwise it is almost a guarantee you will sell it
for less somewhere down the line. By selling the slow movers as soon as possible you will get more inventory turns which
will result in less inventory and more profit. It should be one of the CFO Duties to manage inventory turns and to
impress upon the business owner the extreme benefits of admitting inventory mistakes as soon as possible, converting them
to cash and buying more productive inventory assets.
Payback associated with the right operating system
One of the CFO Duties should be to research and identify the right operating system for the business owner. The
way I look at operating systems for my CFO clients is I identify which modules are to be purchased for necessity and
which modules where if purchased will produce a payback. For most manufacturing and distribution companies internet based
systems allowing sales reps to enter orders from any internet connection including their laptops has a significant payback
through saving administrative time and using commission only reps to enter the data and do more of the administrative work.
Another module with significant payback offered in most operating systems are web based stores. Once again for manufacturing
and distribution business owners web based stores can produce a payback through its communication tools. For example, in
a web based store all of the manufacturer or distributors customers can purchase products on line. You can offer special
pricing to individual customers, but more importantly you can make them aware of special pricing deals, new product introductions
and closeouts. You can also put deadlines on when those special pricing deal offers will end and the system does that automatically.
This has a tremendous payback as customers can place orders more conveniently and with more information at their finger tips.
You can also put deadlines on when those special pricing deal offers will end. The CFO can really help the client
business owner with a more profound understanding of the payback associated with operating systems.
Why CFO's who work part time are valuable
The most cost effective and productive way to use a CFO is on a part time basis. In other words a CFO Consultant.
Back in the day, Chief Financial Officers were more commonly called controllers and controllers would pay a lot of
attention to monthly closings, financial statement preparation and profit planning. With todays operating systems and more
sophisticated accounting modules, CFOs can turn more of their attention to areas that are more productive to the business
owner. For example CFOs can turn their attention to business forecasting, inventory planning and reduction of risk.
These aforementioned productive CFO duties and CFO services do not take full time manpower. You can even add
a number of other CFO services and it still will not require a full time CFO. When you hire CFOs on
a part time basis they will not require benefits as most are of independent contractor status. These CFOs are also
your CFO as long as you want to keep them. The Business Owner wont get a two week notice because they found another
job. In closing CFOs who work on a part time basis are more valuable because they will tackle the most important issues
in your business and with extreme cost effectiveness.
Should a CFO offer Business Plan Preparation as a CFO Service?
I believe it is a valuable service to my CFO clients to offer business plan preparation. One of the key attributes
for a CFO to have in order to prepare business plans is prior business ownership experience. With prior business ownership
experience a CFO will have a better handle on the operational and marketing components of the plan. This experience will
give him the ability to ask the right questions to the business owner and staff. The CFO already possesses the skills
to prepare the financial portion of the business plan. The main purpose of a business plan is to put a company on the right
track. Lots of times business owners say they are headed in a certain direction but as CFO when you start to peel the layers
away you find that the company is going in an entirely different direction to what the Business Owner thinks. The business
plan will help put the business owner in the direction he wants to go. In addition, business plans are of vital importance
when the company is seeking additional financing whether the financing is coming form a bank, an angel or a venture capitalist.
Since it is imperative that CFOs offer finding financing as a CFO Service, it only follows through that the
CFO should be able to prepare the business plan.
Should CFOs Track Patents and Trademarks?
I believe it is a valuable service when a CFO keeps track of the Patents and Trademarks for a company. Patents
and Trademarks can get very complicated and therefore easy to lose track of especially if there are several. Understanding
where each Patent and Trademark is in the process will be one less area for a business owner to worry about. Suggesting patents
and trademark opportunities is another CFO Service that can be performed that would be helpful. If the company imports
be aware that if a product has FDA approval that there can be some discounts on Duty and Tariffs on those imports. Also be
aware that if a company is not registered with the FDA for certain products that shipments can be refused at customs. I learned
about this when I was tracking a patent for a client. Another important factor in tracking Trademarks and Patents are understanding
the costs. Legal fees can get way out of hand. Most recently I have used legalzoom.com and had a lot of success in filing
a trademark at a quarter of the cost.